Legal

Community guidelines

Effective date: 29 October 2026 · Last updated: 29 October 2026

Live rooms are where the fun happens: chat, reactions, last-second bids. These guidelines keep them friendly, fair and safe for everyone.

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Be respectful

  • Treat sellers, buyers and moderators the way you want to be treated.
  • No harassment, bullying, threats, slurs or hate speech, including about religion, caste, gender, sexuality, disability or nationality.
  • No sexual comments, and no sharing anyone's personal information (phone numbers, addresses, photos).
  • Disagree with a price or an item? Say so politely, or simply do not bid.

No spam

  • No flooding chat with repeated messages, emoji walls or all-caps shouting.
  • No advertising other shops, platforms, channels or giveaways.
  • No links to outside sites in chat, unless the seller is sharing official information.
  • No fake bids, fake hype or pretending to be another user, seller or LiveBid staff.

Stay on-platform: scam warning

⚠️ Never pay outside LiveBid.If anyone asks you to pay by UPI, bank transfer, a “payment link”, WhatsApp or any other way outside the app, it is very likely a scam. Off-platform payments are not protected and we cannot help you get that money back.

  • Do not ask for or offer off-platform payment, and do not share contact details to arrange one.
  • LiveBid staff will never ask for your password, OTP or card details in chat.
  • Report any off-platform payment request straight away.

Rules for live streams

  • Show the real item being auctioned and describe it honestly.
  • No nudity, sexual content, violence, self-harm, dangerous stunts, or illegal activity.
  • No hate speech, and no content that targets or shames anyone.
  • Do not stream copyrighted music, films or TV you do not have rights to.
  • Do not film people who have not agreed to be on stream, and never show minors in an unsafe way.
  • Only auction items allowed under our Prohibited items policy.

Fair bidding

Bid only if you mean to pay. No shill bidding, no bidding with multiple accounts, and no teaming up to fix prices. See the Buyer policy and Seller agreement.

Moderation and reporting

Sellers can moderate their own live rooms, and our team may step in at any time. To report a message, user, stream or lot, use the report option in the live room, or email [CONTACT EMAIL] with the show name, the time and a screenshot if you can.

We review reports and act on them as quickly as we can. Reports are confidential, and we do not tell the reported person who reported them. Making false reports on purpose is itself a breach of these guidelines.

Consequences

Depending on how serious and how frequent the problem is, we may:

  • remove messages or end a stream;
  • mute you in chat, temporarily or permanently;
  • give a warning or a strike on your account;
  • limit bidding, selling or going live;
  • suspend or permanently close your account; and
  • report illegal activity to law enforcement.

If you think we got it wrong, reply to our notice or contact our grievance officer, [GRIEVANCE OFFICER NAME], as described in the Terms of Service.

⚖️ Please note: This document is a template and not legal advice — have it reviewed by a qualified lawyer before launch.