Fees at a glance
We only earn when a seller makes a sale. Buyers pay nothing extra on top of their winning bid.
| What | Who pays | Fee |
|---|---|---|
| Bidding and buying | Buyer | ₹0 (0% buyer fee, no buyer's premium) |
| Platform fee on a sold lot | Seller | 5% of the final sale price (hammer price) |
| Listing lots and scheduling shows | Seller | ₹0 |
| Going live | Seller | ₹0 |
| Unsold lots | Seller | ₹0 |
| Payment processing | Seller | Passed through at Razorpay's rate, deducted from the payout. See Razorpay pricing |
Buyers pay the winning bid plus any shipping charge the seller states for the lot. Shipping is set by the seller and is not a LiveBid fee.
A worked example
Say your lot sells for ₹1,000:
- Final sale price
- ₹1,000
- LiveBid platform fee (5%)
- − ₹50
- You receive, before payment processing
- ₹950
Razorpay's processing fee for that transaction is then deducted from the ₹950. Razorpay sets this fee, not us. Their published standard rate for most domestic payments is around 2% plus GST, but it varies by payment method, so check Razorpay's pricing page for the current rates.
The buyer pays ₹1,000 plus any shipping you stated. Shipping charges you collect are passed to you and are not counted in the sale price for the platform fee unless we tell you otherwise in advance.
When you get paid
A sale becomes eligible for payout once both of these have happened:
- the buyer has paid (buyers have 48 hours after winning), and
- you have marked the item as shipped and added tracking details.
Eligible payouts are sent to your verified bank account on this schedule: [PAYOUT SCHEDULE, e.g. weekly]. We may hold a payout while we look into an open buyer claim, a chargeback or suspected fraud, and we will tell you when we do.
How refunds affect fees
- Unpaid orders: if a buyer never pays, no sale happens and you owe no platform fee.
- Full refunds (for example, item not received or significantly not as described): the buyer is refunded in full and the 5% platform fee on that order is reversed. Payment processing fees already charged by Razorpay may not be returned by Razorpay and may remain a cost to the seller.
- Partial refunds: the platform fee is recalculated on the amount the buyer finally paid.
- Chargebacks:any amount reversed by the buyer's bank, plus fees the bank or processor charges for it, may be recovered from future payouts. See the Seller agreement.
Taxes
Fees are shown exclusive of GST. Where GST applies to our platform fee, it is added and shown on your fee invoice. Sellers are responsible for their own taxes on sales; see the Seller agreement.
Changes to our fees
We will give sellers at least 30 days' notice by email and in the app before any fee increase or new fee takes effect. Lots that sell before the change keep the old fee. Fee reductions may apply right away.
Questions
Email us at [CONTACT EMAIL]. These fees form part of our Terms of Service.