Last updated: May 28, 2026
This Privacy Policy describes how EventOS Online ("we", "us", or "our") collects, uses, and shares information about you when you use our platform.
We collect information you provide directly to us, such as when you create an account, register for an event, or contact us for support. This includes: • Account information: name, email address, password (hashed), profile photo • Event data: events you create, tickets you purchase, attendance records • Payment information: processed securely by Stripe — we never store raw card numbers • Communications: messages you send via our support channels • Usage data: pages visited, features used, device type, IP address, browser type
We use the information we collect to: • Provide, maintain, and improve EventOS Online • Process transactions and send related information (receipts, QR tickets) • Send service communications (account updates, security alerts) • Send marketing communications (with your consent — unsubscribe anytime) • Monitor and analyse usage patterns to improve the platform • Detect, investigate, and prevent fraudulent or unauthorized activity • Comply with legal obligations
We do not sell your personal information. We may share information with: • Service providers who assist in operating our platform (hosting, payment processing, email delivery) • Event organizers when you register for their events (name, email, ticket details) • Law enforcement or government agencies when required by law • Acquirers in the event of a merger, acquisition, or sale of assets (with notice to you) All third-party service providers are contractually obligated to protect your data.
We retain your personal information for as long as your account is active or as needed to provide services. You may delete your account at any time from Settings. Following deletion, we retain anonymised analytics data and transaction records as required by law (typically 7 years for financial records).
We implement industry-standard security measures including TLS encryption in transit, bcrypt password hashing, JWT authentication with short-lived tokens, and regular security audits. However, no system is 100% secure. Please use a strong, unique password and enable 2FA when available.
Depending on your jurisdiction, you may have the right to: • Access a copy of your personal data • Correct inaccurate data • Request deletion of your data • Object to processing of your data • Data portability (export your data) • Withdraw consent at any time To exercise any of these rights, contact us at privacy@eventosonline.xyz.
We use cookies and similar technologies to maintain your session, remember preferences, and analyse platform usage. See our Cookie Policy for full details.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform. Your continued use after changes take effect constitutes acceptance of the updated policy.
For privacy-related questions or requests, contact us at: Email: privacy@eventosonline.xyz Website: eventosonline.xyz